Refund & Returns Policy – Nariiconnie

1. Return Eligibility

At Nariiconnie, we strive for customer satisfaction. If you are not completely satisfied with your purchase, you may return the item under the following conditions:

• Returns must be requested within 14 days of receiving the product.
• The watch must be unused, unworn, and in its original condition, with all tags, protective covers, and packaging intact.
• Any tampering, wear, or removal of factory seals will result in a non-returnable item.

2. Refund Process

• Once the returned item is received and inspected, we will issue a full refund to your original payment method within 7-10 business days.
• Refunds exclude shipping costs unless the return is due to a manufacturer defect or incorrect item received.

3. Exchange Policy

• Exchanges are available for defective or incorrect items. If you wish to exchange for another model, please contact our customer support.
• Exchanges are subject to stock availability.

4. Non-Refundable Items

• Custom or personalized orders.
• Watches that have been worn, resized, or altered in any way.
• Sale or clearance items.

5. How to Initiate a Return

To request a return, please contact us at:
📧 Email: info@nariiconnie.com
📍 Address: 4 Ontare Rd, Arcadia, California (CA), 91006